Online Reputation Services


We improve your online reputation and create new opportunities for your business.

We have a team of experienced writers and search engine optimization experts that collectively works to improve and protect your personal and your brand’s reputation. Additionally, all our campaigns are designed to give you better visibility on the Internet.

Whether you have negative reviews, misleading comments or undesirable words in search query autocomplete suggestions, we can help by utilizing one or more of the following as a part of our ORM campaigns:

Identifying unfavorable search results of your brand and prioritizing restoration actions accordingly.

Analyzing social media conversations about your brand and converting the negatives into positive.

Writing and publishing positive content about your brand on high authority sites and blogs.

Obtaining positive customer reviews on relevant sites and forums, and suppressing negative results.

Promoting positive content for your brand onto the first page of Google and other search engines.

Addressing concerns of your audience on social media channels and building trust among users.

Those key techniques include:

Remove negative content at the source

Remove negative content from search results

Add positive content to your online presence

Change search results to balance online sentiment

Push bad results down in Google

Improve Google business reviews and complaints

Improve Yelp and other online reviews

How successful is reputation repair?

We have a higher success rate that other reputation management companies we know of in part because we only provide  services to clients we believe we can help. The reality is, sometimes the probability of correcting a given online problem is too low because damage is either too significant or for other technical reasons - so we have to turn projects down. But the ones we agree to take are only those we believe we can actually help.

Online Review Management Services


88% of consumers trust online reviews as much as a personal recommendation. Our service can remove negative reviews, increase star ratings and grades, and mitigate negative customer feedback.


Yelp reputation management

BBB grade improvement and reviews

Google reviews star-rating and testimonials

Facebook reviews management

... and more. 25+ review platforms served

A better way to get good reviews

We’re proud that every review management campaign we run results in star rating improvement for our clients.

Negative review root cause analysis

When bad reviews and rating exist, there is usually a root cause. We can help companies and restaurants find the cause of negative online reviews in an objective way based on aggregated feedback. You can use this information to improve customer satisfaction at the same time Internet Reputation Expert increases star-ratings.

Review monitoring on over 25 review sites

We monitor mentions of your brand on over 25 different review sites, blogs, and social media. 



SEO leads are 8.6x more likely to buy than outbound

And since 75% of users never visit the 2nd page of search results, it’s important to make sure that every single result on the first page reflects positively on your brand. A single bad search result can reduce your business by 22%.

In short, SEO reputation management tends to focus on more of the sales funnel than traditional SEO.

The right way to improve your search results

Google gets 78% of searches that internet users make. And since Google’s goal is to make the world’s information accessible and relevant to them, your content has to actually be useful if you want to be found (and stay found) for the right reasons.

That’s why it’s important to work WITH search engines, not against them, if you want the results from any SEO campaign to stick. To create real, lasting search result change, you have to focus on quality, not just quantity, of your keywords and backlinks.

Components of an SEO program

We utilize a number of strategies to make your business’s search results reflect who you really are. Here are some of the most common tactics we utilize during a typical search engine optimization campaign:

Competitive link gap analysis

Competitive content gap analysis

Site architecture analysis

Competitive improvement recommendations

Disavowal of bad links

Influencer research

Influencer outreach

Content planning

Content development

Link opportunity research

Link building

Web development / improvement